Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox updated automaticlly now my browser locks up everytime I try to use it. Why?

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर philipp

Daw42daw
Daw42daw
more options

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

All Replies (3)

philipp
philipp
  • Moderator
more options

hi Daw42daw, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/)?

this might give us a clue what is going on. thank you!

Daw42daw
Daw42daw प्रश्नकर्ता
more options

It's not a site or a page. It's every site and every page. That would be alot of copying and pasting.

philipp
philipp
  • Moderator
more options

i'm only asking you to do this once :))

go to about:support which contains some information about your firefox configuration and then copy/paste this here...