Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox only starts as admin

  • 5 प्रत्युत्तर
  • 1 यह समस्या है
  • 6 views
  • के द्वारा अंतिम प्रतियुतर philipp

more options

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator.

I've already tried

  • running in safe mode (crashes too)
  • disabling my anti-virus software
  • re-installing Firefox

So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator. I've already tried * running in safe mode (crashes too) * disabling my anti-virus software * re-installing Firefox So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

चुने गए समाधान

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (5)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

philipp said

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

[29.12.2015 17:28]: bp-8eae126a-d554-4bba-83d8-cfce22151229 [29.12.2015 17:09]: bp-65c7dd62-13bb-484a-a08a-afad32151229 [29.12.2015 17:09]: bp-76b717ef-6dcd-4bd5-9a84-da5a92151229

more options

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

more options

चयनित समाधान

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

more options

as this is a rather ugly workaround, please see if you can get firefox to open up normally, after you've just ran a normal signature update in gdata first. if you're using a business variant of gdata security software you might receive the fix a little bit later, but it should still be imminent judging by the communication i've heard from gdata...