We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 7 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

Kingy
Kingy
more options

I have noticed that when using the games on abcya.com the games (Grade 2 Math games) will freeze when first starting the games, within Firefox. The only way to get them to work is use task manager to shut down FF and then start again or, strangely enough, to click at the very right end of the task bar (show desktop) then click there again to bring FF back up, and the games work.

This happens even in safe mode and even after updating FF, Flash Player, Shockwave and Java.

Why is this? When you have a room full of kids all complaining their game isn't working, it creates problems.

Please help! This doesn't happen on the dreaded IE.

Thanks.

I have noticed that when using the games on abcya.com the games (Grade 2 Math games) will freeze when first starting the games, within Firefox. The only way to get them to work is use task manager to shut down FF and then start again or, strangely enough, to click at the very right end of the task bar (show desktop) then click there again to bring FF back up, and the games work. This happens even in safe mode and even after updating FF, Flash Player, Shockwave and Java. Why is this? When you have a room full of kids all complaining their game isn't working, it creates problems. Please help! This doesn't happen on the dreaded IE. Thanks.

All Replies (1)

FredMcD
FredMcD
more options

I played a game, and had no problem.

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: