It sounds as though Bing is confused about your location. That usually is determined from your IP address, which usually is assigned by your ISP, but sometimes previously stored information can supersede reality. So as a starting point:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove your Bing cookies (save any pending work first). While viewing a page on the site, try either:

• right-click and choose View Page Info > Security > "View Cookies"
• (menu bar) Tools > Page Info > Security > "View Cookies"
• click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, bing.com should be prefilled in the box at the top. You can remove the site's cookies individually from the list below.

Then try reloading the page. Does that help?

If that doesn't help, do you know if you are intentionally changing your IP address? That could occur if you used a private VPN or Tor, or another anonymizing service.

You also could check Firefox's connection setting here:

"3-bar" menu button (or Tools menu) > Options > Advanced

Click the Network mini-tab, then the "Settings" button.

The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" settings. You also could try "No proxy" to see whether that works any better.

If the above doesn't help, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

• "3-bar" menu button > "?" button > Restart with Add-ons Disabled
• Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Thank you jscher2000 for your reply, but neither one worked. Any other suggestions?

Are you using the identical URL for Bing in both Firefox and IE?

If you visit my test page in both IE and Firefox, do you get the same IP address in both browsers:

https://jeffersonscher.com/res/jstest.php

The IP address is the same, but I did notice the pages weren't identical. Example this is copied from Firefox: Browser "User Agent" string: Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0 Your public IP address: 172.112.142.204 (REMOTE_ADDR) Referring page (if any): https://mail.google.com/mail/u/0/

Full HTTP Request Headers: Host: jeffersonscher.com User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate DNT: 1 Referer: https://mail.google.com/mail/u/0/ Connection: keep-alive

And this is copied from IE: Browser "User Agent" string: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko Your public IP address: 172.112.142.204 (REMOTE_ADDR) Referring page (if any):

Full HTTP Request Headers: Accept: text/html, application/xhtml+xml, */* Accept-Language: en-US User-Agent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko Accept-Encoding: gzip, deflate Host: jeffersonscher.com DNT: 1 Connection: Keep-Alive

Some of the differences are normal because, for example, the user agent string varies between browsers. Anyway, it doesn't point to the reason Bing on Firefox thinks you are somewhere else.

When you're on Bing in Firefox, could you check the location permission on the Permissions panel of the Page Info dialog. You can call that up using any of these:

• right-click and choose View Page Info > Permissions
• (menu bar) Tools menu > Page Info > Permissions
• click the padlock or globe icon to the left of the site address > More Information > Permissions

If "Access Your Location" is set to Allow, try setting it to Block. I think you might need to clear your cookies again after making that change to see whether it has any effect.

That didn't work either. Just yesterday the same thing happened on IE (when I opened IE bing showed not points and no news on the bottom, but if I log out of bing and then sign back in it seems to resolve it, but that's still weird. The log off/on doesn't work on firefox. I really appreciate the help. Any more suggestions?

Could you check your cookie settings? In particular, do you allow "third party" cookies? You can check here:

"3-bar" menu button (or Tools menu) > Options > Privacy

If necessary change to:

"Firefox will: Use custom settings for history"

{X} Accept cookies from sites Accept third party cookies: Always Keep until: I close Firefox*

* To stay logged in on sites automatically between Firefox sessions, you can use Keep until: they expire

All those were already checked off.

I guess it was a Bing issue because it's working fine on firefox now and they've changed the way it looks so I guess they were doing some reconstruction on their site and failed to issue a notice. Thanks for all your help.