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Pdfs and word docs started not displaying correctly in browser. How do I fix this?

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर jesilyn88

jesilyn88
jesilyn88
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Until about a week ago, when I would open a pdf or word document in Firefox, it would open in a new Window and I could view it without download. Now, when I open a pdf, it shows some lines, but no text. I can only view the document if I then download the document, which will display correctly. Today, I tried to open a Word document from Firefox. A new window opened and it told me how many pages there was, but all of the pages are blank.

Is there a way to fix this? I like not having to download the documents unless I want to save them.

I'm using Firefox 37.0.1 on a computer running Windows 7 Enterprise, Service pack 1.

Thanks, Jessica

Until about a week ago, when I would open a pdf or word document in Firefox, it would open in a new Window and I could view it without download. Now, when I open a pdf, it shows some lines, but no text. I can only view the document if I then download the document, which will display correctly. Today, I tried to open a Word document from Firefox. A new window opened and it told me how many pages there was, but all of the pages are blank. Is there a way to fix this? I like not having to download the documents unless I want to save them. I'm using Firefox 37.0.1 on a computer running Windows 7 Enterprise, Service pack 1. Thanks, Jessica

चुने गए समाधान

Ok. My computer ran updates last night and today it works. So, I'm good for now. If this happens to anyone else, I'm not sure how it was fixed besides the fact that my computer ran updates and restarted.

Thanks, Jessica

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jesilyn88
jesilyn88 प्रश्नकर्ता
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चयनित समाधान

Ok. My computer ran updates last night and today it works. So, I'm good for now. If this happens to anyone else, I'm not sure how it was fixed besides the fact that my computer ran updates and restarted.

Thanks, Jessica