Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Slow, hanging up, crashes. restored and uninstalled and reinstalled, still, slow, hanging, crashing???

  • 1 प्रत्युत्तर दें
  • 2
  • 3 views
  • के द्वारा अंतिम प्रतियुतर Adriel

bobaquilina
bobaquilina
more options

Love Firefox, do online business, It's hanging up before loading anything, crashes, not responding, love this browser! Whats up???

Love Firefox, do online business, It's hanging up before loading anything, crashes, not responding, love this browser! Whats up???

All Replies (1)

Adriel
Adriel
more options

Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

Thank you for your help!