Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to connect to firefox sync by sync key?

  • 2 प्रत्युत्तर
  • 6
  • 28 views
  • के द्वारा अंतिम प्रतियुतर inna.isac

inna.isac
inna.isac
more options

Hi. Before to re-install Windows, I saved my Firefox Sync Key. After windows installation, I can't to access my firefox sync account to get my bookmarks! It says: unknown account, register! But I have a KEY, I need my bookmarks back!

Help me, please, to recovery my bookmarks back! Thanks.

Hi. Before to re-install Windows, I saved my Firefox Sync Key. After windows installation, I can't to access my firefox sync account to get my bookmarks! It says: unknown account, register! But I have a KEY, I need my bookmarks back! Help me, please, to recovery my bookmarks back! Thanks.

चुने गए समाधान

You must have been using a quite old Firefox version if that version still used a distinct Sync key. Firefox 29 and later no longer use a specific Sync key, but derive the Sync key from the password of the Firefox Account that you use to log in to this account.

You would need a Firefox 28 version to connect to an old Sync account that used the Sync key.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

चयनित समाधान

You must have been using a quite old Firefox version if that version still used a distinct Sync key. Firefox 29 and later no longer use a specific Sync key, but derive the Sync key from the password of the Firefox Account that you use to log in to this account.

You would need a Firefox 28 version to connect to an old Sync account that used the Sync key.

inna.isac
inna.isac प्रश्नकर्ता
more options

Thank you very much!