Thunderbird opens multiple windows for no reason
When I open Thunderbird the screen flickers many times and opens duplicate (30) windows of my inbox.
When I open Thunderbird the screen flickers many times and opens duplicate (30) windows of my inbox.
All Replies (2)
What version of Thunderbird? What operating system? Windows 8, Windows 7, OSX, LInux? What add-ons are installed? Add-ons that minimize to the tray have been known to cause this problem,
(Easiest way to answer these is to post your Troubleshooting Information. Under Help|Troubleshooting Information, click on "copy to clipboard", paste into your next posting here.)
Try alt+F4 to close each of the multiple windows. If what you're seeing are message view windows, ctrl+w may be useful too. Then re-start.
[email protected] Windows 7
Application Basics
Name: Thunderbird Version: 31.4.0 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150109111741 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account6:
INCOMING: account6, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-f0199503-0015-4cb4-ab0f-bc83f2141101 (11/1/2014) http://crash-stats.mozilla.com/report/index/bp-17399f34-eb0f-4854-9d60-3b7f12111108 (11/8/2011)
Extensions
Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
LookOut, 1.2.13, true, [email protected]
MinimizeToTray revived (MinTrayR), 1.1.2, true, [email protected]
Provider for Google Calendar, 1.0.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.4.0
font.default.x-western:
font.internaluseonly.changed: true
font.minimum-size.x-western: 20
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Times New Roman
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Times New Roman
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 20
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 18
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1284511524
mailnews.database.global.datastore.id: 4bfa88b5-ac13-4e89-b255-d37f595ce61
mailnews.database.global.indexer.enabled: false
network.cookie.prefsMigrated: true
network.image.warnAboutImages: true
network.protocol-handler.app.http:
places.database.lastMaintenance: 1424493208
places.history.expiration.transient_current_max_pages: 80512
places.history.expiration.transient_optimal_database_size: 128819200
plugin.importedState: true
print.print_printer: HP Photosmart C5200 series
print.printer_HP_Photosmart_C5200_series.print_bgcolor: false
print.printer_HP_Photosmart_C5200_series.print_bgimages: false
print.printer_HP_Photosmart_C5200_series.print_command:
print.printer_HP_Photosmart_C5200_series.print_downloadfonts: true
print.printer_HP_Photosmart_C5200_series.print_evenpages: true
print.printer_HP_Photosmart_C5200_series.print_footercenter:
print.printer_HP_Photosmart_C5200_series.print_footerleft: &PT
print.printer_HP_Photosmart_C5200_series.print_footerright: &D
print.printer_HP_Photosmart_C5200_series.print_headercenter:
print.printer_HP_Photosmart_C5200_series.print_headerleft: &T
print.printer_HP_Photosmart_C5200_series.print_headerright: &U
print.printer_HP_Photosmart_C5200_series.print_in_color: true
print.printer_HP_Photosmart_C5200_series.print_margin_bottom: 0.5
print.printer_HP_Photosmart_C5200_series.print_margin_left: 0.5
print.printer_HP_Photosmart_C5200_series.print_margin_right: 0.5
print.printer_HP_Photosmart_C5200_series.print_margin_top: 0.5
print.printer_HP_Photosmart_C5200_series.print_oddpages: true
print.printer_HP_Photosmart_C5200_series.print_orientation: 0
print.printer_HP_Photosmart_C5200_series.print_pagedelay: 500
print.printer_HP_Photosmart_C5200_series.print_paper_data: 1
print.printer_HP_Photosmart_C5200_series.print_paper_height: 11.00
print.printer_HP_Photosmart_C5200_series.print_paper_size: 131104
print.printer_HP_Photosmart_C5200_series.print_paper_size_type: 0
print.printer_HP_Photosmart_C5200_series.print_paper_size_unit: 0
print.printer_HP_Photosmart_C5200_series.print_paper_width: 8.50
print.printer_HP_Photosmart_C5200_series.print_reversed: false
print.printer_HP_Photosmart_C5200_series.print_scaling: 1.00
print.printer_HP_Photosmart_C5200_series.print_shrink_to_fit: true
print.printer_HP_Photosmart_C5200_series.print_to_file: false
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: AMD Radeon HD 6570
Vendor ID: 0x1002
Device ID: 0x6759
Adapter RAM: 1024
Adapter Drivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
Driver Version: 13.152.0.0
Driver Date: 8-30-2013
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ]
WebGL Renderer: false
GPU Accelerated Windows: 11/11 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC