Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is an Addon without a "Remove" button allowed?

  • 2 प्रत्युत्तर
  • 8
  • 4 views
  • के द्वारा अंतिम प्रतियुतर cor-el

AMCarter3
AMCarter3
more options

I mistakenly added an adware extension to my Firefox (ver 32.0.3). It did not have a "remove" button. I followed instructions on how to remove it and it is gone now. BUT, why in the world would any addon be allowing by Mozilla without a "remove" button?

I mistakenly added an adware extension to my Firefox (ver 32.0.3). It did not have a "remove" button. I followed instructions on how to remove it and it is gone now. BUT, why in the world would any addon be allowing by Mozilla without a "remove" button?

चुने गए समाधान

Hello,

The plugin probably placed itself in the Firefox application directory. Please see Thunderbird add-ons - frequently asked questions for the steps you can take to remove it.

Let us know if that works!

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (2)

CoryMH
CoryMH
more options

चयनित समाधान

Hello,

The plugin probably placed itself in the Firefox application directory. Please see Thunderbird add-ons - frequently asked questions for the steps you can take to remove it.

Let us know if that works!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled. In Firefox you an only disable such an extension.