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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When logging in to my bank and write the first digit of my birthnumber the site now suggests my wifes number

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga GunnarHuss

GunnarHuss
GunnarHuss
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So I now have to print my entire birthdaynumber every time. Previously it immediately suggested both my and my wifes full birthdaynumbers, and I could chose the one to use by clicking. The bank alleges that this depends on the browser, and that I may change the settings in my browser (Firefox). Is that true? If so, how do I do it? I would like to attach a screen dump of the banks www page, but can´t find out how to do it.

So I now have to print my entire birthdaynumber every time. Previously it immediately suggested both my and my wifes full birthdaynumbers, and I could chose the one to use by clicking. The bank alleges that this depends on the browser, and that I may change the settings in my browser (Firefox). Is that true? If so, how do I do it? I would like to attach a screen dump of the banks www page, but can´t find out how to do it.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
GunnarHuss
GunnarHuss Mai mallakar tambaya
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That eliminated the performance of my wifes number. I registered my own number and got logged in. My expectation was that at the next inlogging I would get my owthe drop-down list, but there was none. So now I have to register the full birthdaynumber (12 digits) each time I want to log in. And my wife has to do the same procedure with her number, now deleted according to your instructions. How do I get two drop-down lists with my and my wifes number respectively beneth the empty input field? Is it up to the browser or the banks www page?

Edit by a moderator. I have deleted the image toprotect your privacy. If you wish to post it please obscure your personal banking details !! This is a public and search engine indexed site it is not a private support ticket.

An gyara daga John99