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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My password does not work and I do not get the password reset email.

  • 3 amsoshi
  • 20 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

susuknitter
susuknitter
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I was trying to setup Firefox sync, and set up a username and password. I got the verify email, and verified. When I tried to log into my firefox account, it said the password was wrong. When asked to reset the password, I did not get the reset password email. I tried to set up a new account, but Firefox said that there was already an account with my email address. So, what next?

I was trying to setup Firefox sync, and set up a username and password. I got the verify email, and verified. When I tried to log into my firefox account, it said the password was wrong. When asked to reset the password, I did not get the reset password email. I tried to set up a new account, but Firefox said that there was already an account with my email address. So, what next?

Mafitar da aka zaɓa

Are you talking about this web site, the add-on site, sync? Each is a separate account. If you log into one with the others password, no good.

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

FredMcD
FredMcD
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Zaɓi Mafita

Are you talking about this web site, the add-on site, sync? Each is a separate account. If you log into one with the others password, no good.

susuknitter
susuknitter Mai mallakar tambaya
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This is on Firefox sync. I tried again, and still don't get the password reset email.

FredMcD
FredMcD
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Check the email you entered. A good idea would be to remove everything and start over.