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Firefox menus are replaced by a screenshot image of browser until an option is hovered over.

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  • Amsa ta ƙarshe daga cor-el

I'm having one of the most bizarre computer problems I've ever encountered. I just re-installed Windows 7, 64 bit on my laptop - a completely fresh install over a fresh format. After I re-installed Firefox, I am having this odd issue where a menu displays in Firefox as a screenshot of the browser screen, until I hover my mouse pointer over an option in the menu. This applies to Firefox's browser menus, context or drop-down menus from websites I'm browsing, or even right-click menus within the browser. Once I hover my mouse pointer over the point in the menu where an option should be, the screenshot filling the box disappears and it appears like a normal menu... until I move my mouse pointer OFF of the general area of a selectable choice, and then the menu is once again filled border-to-border with a miniature screenshot of whatever it is that the browser is currently displaying.

Since this is a fresh install, I have next to no Add-Ons of any kind running in the browser. Just Flash, Adobe Reader, and two Norton Add-Ons which are disabled anyway. Still set on the default theme. I've tried disabling Flash, Adobe Reader, and also tried disabling hardware acceleration in the browser settings.

If I restart Firefox in safe-mode, it works properly - the menus are no longer glitching out. However, this doesn't help me as I don't know what safe-mode is disabling that is causing the problem - like i said, I already tried disabling all Add-Ons and hardware acceleration outside of safe-mode and it doesn't help.

Anyone have any ideas on this one?

I'm having one of the most bizarre computer problems I've ever encountered. I just re-installed Windows 7, 64 bit on my laptop - a completely fresh install over a fresh format. After I re-installed Firefox, I am having this odd issue where a menu displays in Firefox as a screenshot of the browser screen, until I hover my mouse pointer over an option in the menu. This applies to Firefox's browser menus, context or drop-down menus from websites I'm browsing, or even right-click menus within the browser. Once I hover my mouse pointer over the point in the menu where an option should be, the screenshot filling the box disappears and it appears like a normal menu... until I move my mouse pointer OFF of the general area of a selectable choice, and then the menu is once again filled border-to-border with a miniature screenshot of whatever it is that the browser is currently displaying. Since this is a fresh install, I have next to no Add-Ons of any kind running in the browser. Just Flash, Adobe Reader, and two Norton Add-Ons which are disabled anyway. Still set on the default theme. I've tried disabling Flash, Adobe Reader, and also tried disabling hardware acceleration in the browser settings. If I restart Firefox in safe-mode, it works properly - the menus are no longer glitching out. However, this doesn't help me as I don't know what safe-mode is disabling that is causing the problem - like i said, I already tried disabling all Add-Ons and hardware acceleration outside of safe-mode and it doesn't help. Anyone have any ideas on this one?

All Replies (2)

Also, FYI, this is not happening in Internet Explorer or any other program I run. Below are two screenshots of the problem. The first shows the appearance of the right-click menu, the second shows the appearance of the drop-down menu from the file menu. Again, if I move the mouse pointer to where a selection SHOULD BE, the screenshot disappears and the menu appears normal for as long as I have the mouse hovering over an option within the menu. As soon as I move it away, the screenshot image comes back.

http://img.photobucket.com/albums/v96/drowninlies/Examples/Example1.jpg

http://smg.photobucket.com/user/drowninlies/media/Examples/Example2.jpg.html

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"