Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My photo icon will not show me LOGOUT message Cannot logout from MAC

  • 1 amsa
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

moiradenise
moiradenise
more options

I use a MAC at office and and suddenly I cannot logout because I cannot see LOGOUT message (or any other item) under photo icon. Yet in my home MAC I have no problem. Neither do I have a problem in a colleagues PC. Should I uninstall/reinstall Firefox?

I use a MAC at office and and suddenly I cannot logout because I cannot see LOGOUT message (or any other item) under photo icon. Yet in my home MAC I have no problem. Neither do I have a problem in a colleagues PC. Should I uninstall/reinstall Firefox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Please update to the current Firefox 27 release.

  • Help > About Firefox

The Firefox version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

You can find the full version of the current Firefox 27.0.1 release in all languages and for all Operating Systems here:

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.