Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

New Folders Not Displayed

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga LVampa

more options

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

Mafitar da aka zaɓa

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Zaɓi Mafita

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

more options

This worked!

Thanks for the info.