Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

cache after crash

  • 3 amsoshi
  • 6 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga guigs

seraph9851
seraph9851
more options

Firefox crashed (causes don't matter) . Ok, next time I open firefox all the cache is deleted even if all the cache was still there in the cache folder. Every time this happens it's a headache because you have to load the pages again. When it happened again I tried to copy the files from the cache folder elsewhere. Then after firefox had deleted the cache close the browser and replace the new cache files with these old ones. checked firefox and it didn't work, firefox deleted everything again or ignored it and used the last session cache.Tried again, this time with the cache folder and later, the profile folder, same result. Is there a way to back up the cache after a browser crash? or to prevent it's deletion?

Firefox crashed (causes don't matter) . Ok, next time I open firefox all the cache is deleted even if all the cache was still there in the cache folder. Every time this happens it's a headache because you have to load the pages again. When it happened again I tried to copy the files from the cache folder elsewhere. Then after firefox had deleted the cache close the browser and replace the new cache files with these old ones. checked firefox and it didn't work, firefox deleted everything again or ignored it and used the last session cache.Tried again, this time with the cache folder and later, the profile folder, same result. Is there a way to back up the cache after a browser crash? or to prevent it's deletion?

All Replies (3)

Meghraj Suthar
Meghraj Suthar
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

seraph9851
seraph9851 Mai mallakar tambaya
more options

Thanks for the reply .The browser works fine. It's more like a general example. The browser crashing or the pc getting turned off with the browser opened that firefox counts as crashing too and will delete the cache on the next session. But what do i do to save that cache? I don't want it to be deleted.

guigs
guigs
more options

Hi seraph9851, When you say cache, do you mean the browsing history? It is possible to show all history and to save them in a text file, but this may be tedious. A little trick is to export the profile folder.

So, copy your profile folder found on this location: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles

Make a copy of it and check out these on how to manage profiles: http://mzl.la/LL5Dxl That will have all the information on how to recover or save the history as well from the profile.

Also after a crash if you change the Preferences of Firefox to open windows from last time, on a crash this will save the tabs that were open before the crash. Hope this helps.