Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

• On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
• On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
• On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
• Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

They now work fine without safe mode. If not for you, try to update to the latest version on Firefox

I am in fact running the latest version (25.0.1), and like I said, I have tried everything including running it in safe mode and going through that troubleshooter. The problem still exists.

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

• Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

• At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
• Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

Application Basics

Name: Firefox Version: 25.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

Extensions

Name: Adblock Plus Version: 2.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: BetterPrivacy Version: 1.68 Enabled: true ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}

Name: Download YouTube Videos as MP4 Version: 1.7.13 Enabled: true ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

Name: Flagfox Version: 4.2.15 Enabled: true ID: {1018e4d6-728f-4b20-ad56-37578a4de76b}

Name: Ghostery Version: 5.0.6 Enabled: true ID: [email protected]

Name: NoScript Version: 2.6.8.5 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Turn Off the Lights Version: 2.2.0.22 Enabled: true ID: [email protected]

Name: Garmin Communicator Version: 4.0.4 Enabled: false ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.privatebrowsing.dont_prompt_on_enter: true browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018 browser.startup.homepage: http://www.bing.com/ browser.startup.homepage_override.buildID: 20131112160018 browser.startup.homepage_override.mstone: 25.0.1 dom.max_script_run_time: 0 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 25.0.1 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true keyword.URL: http://isearch.avg.com/search?cid=%7B5a28eab6-5982-4657-9ea6-94b32ade23e0%7D&mid=55546c5e6d6947d1930381ac0f24931a-85c10b network.cookie.cookieBehavior: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1384622029 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 plugin.disable_full_page_plugin_for_types: plugin.importedState: true plugin.state.java: 0 plugin.state.npdeployjava: 0 plugin.state.npgeplugin: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppdf: 0 privacy.donottrackheader.enabled: true privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1382851548

Graphics

Adapter Description: NVIDIA GeForce GTX 560 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x1200 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 10-23-2013 Driver Version: 9.18.13.3165 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2

NSS Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSSMIME Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSSSL Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSUTIL Expected minimum version: 3.15.3 Version in use: 3.15.3

Add google.com and youtube.com to your exceptions for cookies and you should be fine. With 3rd party cookies set to "never" you need these exceptions. If you have it set to "always" then swap to "never" while on youtube you'll receive a message "you have been logged out."

Adding those to my exceptions fixed it, thanks. As if I was not mad enough at Google, they seem to want to force tracking you for advertising.

I had tried to do this multiple times and got very frustrated that it didn't work. Finally figured out I had blocked an unrelated thing that was sponsored through Google ages ago and I had to unblock it to get the things to work. Very frustrating and incredibly annoying that I had to go to so much trouble.