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Why doesn't Kaspersky Password Manager 6.0.1.55 not work with Firefox?

  • 2 amsoshi
  • 15 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga hwleo

hwleo
hwleo
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Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Mafitar da aka zaɓa

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

adampeebleswrites
adampeebleswrites
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Zaɓi Mafita

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

hwleo
hwleo Mai mallakar tambaya
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Yes I have installed the Kaspersky Password Manager patch released earlier this month and the problem I was having seems to be solved.