We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes before even opening

  • 1 amsa
  • 5 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga cor-el

klmiller
klmiller
more options

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here.

Thank you for your help!

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here. Thank you for your help!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the lvprcinj01.dll file that is part of the Logitech QuickCam software.