Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When first clicking on firefox a greyish page comes on, no letters no pictures??

  • 1 amsa
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

more options

When I first click the icon to turn on firefox a blank screen comes on, can't erase it, or work with. the tab bar is ok.

When I first click the icon to turn on firefox a blank screen comes on, can't erase it, or work with. the tab bar is ok.

All Replies (1)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: