We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Top Sites has crashed and became unresponsive

  • 1 amsa
  • 3 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga _dav__

more options

I am running a Windows 7 64 bit laptop. Started PC, opened firefox and top sites was unresponsive straight away. The history is ok and the actual browser works no problems. I have started firefox with plug-ins disabled, restarted browser still top sites was unresponsive. Disabled all extensions, restarted with no response. restarted with all plug-ins and extensions enabled and edited the top sites, even that is unresponsive. I have even re-installed the latest adobe flash player with no response from top sites.

I am running a Windows 7 64 bit laptop. Started PC, opened firefox and top sites was unresponsive straight away. The history is ok and the actual browser works no problems. I have started firefox with plug-ins disabled, restarted browser still top sites was unresponsive. Disabled all extensions, restarted with no response. restarted with all plug-ins and extensions enabled and edited the top sites, even that is unresponsive. I have even re-installed the latest adobe flash player with no response from top sites.

All Replies (1)

more options

I don't understand by by what you mean with "Top Sites", because it isn't a native feature in Firefox. Try to take a screenshot using the Windows 7 "Snipping Tool" of what you mean.