Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

hit the home icon, doesnt load the home page,

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

I hit the home icon and it doesnt load the home page . This page that comes up is a white page with the two new taps that cant not find URL. when i am in my hot mail and hit home Icon it brings up this pages

I hit the home icon and it doesnt load the home page . This page that comes up is a white page with the two new taps that cant not find URL. when i am in my hot mail and hit home Icon it brings up this pages

All Replies (1)

more options

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Package) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).

  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll (please do not comment in bug reports)