Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox start says URGENT...Get Update. I download and install 9.0.1 but the Urgent message doesn't go away

pateden
pateden
more options

Help, About Firefox says I have 9.0.1 but I still get warning that I'm not using the current version.

Help, About Firefox says I have 9.0.1 but I still get warning that I'm not using the current version.

Mafitar da aka zaɓa

The version information you see in the About dialog is not directly available to websites. Instead, they see your "useragent" text, which can be modified. In your case, it has been modified to list version 3.5.4. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Zaɓi Mafita

The version information you see in the About dialog is not directly available to websites. Instead, they see your "useragent" text, which can be modified. In your case, it has been modified to list version 3.5.4. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?