Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes before it can start up, can't even get to safe mode.

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga missleah26

missleah26
missleah26
more options

Hello, Firefox automatically downloaded and installed an update this morning and now it won't start at all. I've tried starting in safe mode (shift-clicking to start), but I can't even get through there. It's just crash after crash after crash and I'm quickly losing patience.

Hello, Firefox automatically downloaded and installed an update this morning and now it won't start at all. I've tried starting in safe mode (shift-clicking to start), but I can't even get through there. It's just crash after crash after crash and I'm quickly losing patience.

Mafitar da aka zaɓa

After doing more digging, I found that updating my version of RoboForm was the fix. At least so far... we'll see how long it lasts!

If you're running RoboForm and can't get in, try to update RoboForm from IE, then try again.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

missleah26
missleah26 Mai mallakar tambaya
more options

Zaɓi Mafita

After doing more digging, I found that updating my version of RoboForm was the fix. At least so far... we'll see how long it lasts!

If you're running RoboForm and can't get in, try to update RoboForm from IE, then try again.