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Firefox crashes

  • 3 amsoshi
  • 5 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga jmoreira

jmoreira
jmoreira
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Hi,

I have a Windows Vista Business SP2 with an firefox installation which until yesterday was working with no problems.

Today i can't make it work even in safe mode... I've tried loading profile manager with "firefox.exe -ProfileManager" and still unsucessufully.

Hi, I have a Windows Vista Business SP2 with an firefox installation which until yesterday was working with no problems. Today i can't make it work even in safe mode... I've tried loading profile manager with "firefox.exe -ProfileManager" and still unsucessufully.

All Replies (3)

scoobidiver
scoobidiver
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The crash ID you provided is for a crash that occurred on 9/27.

See Firefox won't start - find solutions.

jmoreira
jmoreira Mai mallakar tambaya
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Correct, firefox isn't starting but it doesn't generates a crash ID. But it writes in event viewer in different ways:

SAFE MODE: Faulting application firefox.exe, version 7.0.1.4288, time stamp 0x4e83b93a, faulting module Competup.dll_unloaded, version 0.0.0.0, time stamp 0x4e788b4d, exception code 0xc0000005, fault offset 0x100078cd, process id 0x704, application start time 0x01cc87fa218b0ef9.

NORMAL MODE: Faulting application firefox.exe, version 7.0.1.4288, time stamp 0x4e83b93a, faulting module mfnsp32.dll, version 3.0.0.6, time stamp 0x4aca2fc6, exception code 0xc0000005, fault offset 0x000078cd, process id 0x1fa4, application start time 0x01cc87f705310490.

Fault bucket 2406275331, type 5 Event Name: BEX Response: None Cab Id: 0

Problem signature: P1: firefox.exe P2: 7.0.1.4288 P3: 4e83b93a P4: mfnsp32.dll P5: 3.0.0.6 P6: 4aca2fc6 P7: 000078cd P8: c0000005 P9: 00000008 P10

Could it be memory problem? Malware?

Do you have an experience with this kind of behavior?

jmoreira
jmoreira Mai mallakar tambaya
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Hi,

The user installed Firefox 7.0.1 (PT) and he said that used it already before starting to crash. I uninstalled, removed 'c:\program files\mozilla firefox' directory and installed Firefox 7.0.1 (British).

Problem solved.

Thanks.