We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

after updating firefox all of my bookmarks are gone

stevebrogdon
stevebrogdon
more options

yesterday i updated firefox 5.0 and even after trying all the troubleshooting advice my bookmarks are still deleted and some icons on my desktop are deleted and no where in my computer i can find them. how do i just get things restored/back to what they were?

yesterday i updated firefox 5.0 and even after trying all the troubleshooting advice my bookmarks are still deleted and some icons on my desktop are deleted and no where in my computer i can find them. how do i just get things restored/back to what they were?

All Replies (1)

David McRitchie
David McRitchie
more options

http://kb.mozillazine.org/Lost_bookmarks

First check the dates on what is available on the backups that firefox stored in your current profile Ctrl+Shift+B > Import & Backup > Restore

check the dates on json files, and on places.sqlite when you check other profiles up one level from your current profile. You can get to the current profile typing about:support into the location bar > "Open Containing Folder" and noting the filename (contains profile name) and then going up one level to the profiles directory to see other profiles.