We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Help:About Firefox: SHOWS 4.0 - but when I attempt to download an add-on - it says I still have 3.05

  • 1 amsa
  • 3 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga the-edmeister

moxiewear
moxiewear
more options

I have tried to upgrade to 4.0 many times - but when I attempt to download an add-on that is only for 4.0 - it says that I have version 3.05 - need to update. But when I go to Help:About: - it says up to date - no updates available.

I have tried to upgrade to 4.0 many times - but when I attempt to download an add-on that is only for 4.0 - it says that I have version 3.05 - need to update. But when I go to Help:About: - it says up to date - no updates available.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See Reset your user agent in this article.
https://support.mozilla.com/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser