Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Ater installing Personas 1.6, Add-ons in the Tools drop-down box is unresponsive

  • 3 amsoshi
  • 60 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga danderso

more options

I have the Brand Thunder custom browser installed and after installing Personas 1.6 I noticed that instead of showing 1 Large boom it shows 2 small booms. In an effort to sort the problem I thought I would try removing the add-on, however clicking on Add-ons causes nothing to happen.

In the background I have no script running and this keep appearing: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 Pressing continue causes Firefox to hang and pressing stop script doesn't work as it just comes back again.

I have the Brand Thunder custom browser installed and after installing Personas 1.6 I noticed that instead of showing 1 Large boom it shows 2 small booms. In an effort to sort the problem I thought I would try removing the add-on, however clicking on Add-ons causes nothing to happen. In the background I have no script running and this keep appearing: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 Pressing continue causes Firefox to hang and pressing stop script doesn't work as it just comes back again.

Mafitar da aka zaɓa

Try using safe mode to uninstall the add-on, or if that fails you can uninstall it manually. For details see http://kb.mozillazine.org/Uninstalling_add-ons

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

more options

Zaɓi Mafita

Try using safe mode to uninstall the add-on, or if that fails you can uninstall it manually. For details see http://kb.mozillazine.org/Uninstalling_add-ons

more options

I still can't access Add-ons even in safe mode, I'll try to delete it manually with the details in the link, thanks.

more options

After manually deleting the personas folder from my profile everything is now fine, I'm not sure which add-on was the cause of the problem but I'll stick with my Looking For Group theme.