Firefox will not recognize my user I.D. and password then log into my Yahoo home page. This started just an hour ago. Prior was working.
When I start up Firefox it is supposed to go to my Yahoo home page, which it appears to do by the URL. However, the page is not my customized page as I am used to seeing. It shows the page as if I was logged off of Yahoo. I try to log in and enter my password into the Yahoo space provided yet when I click Enter I am back to the generic page. It does not work! It worked fine up to an hour or so ago. I then tried Microsoft Internet Explorer and it takes me to my home page as normal as ever. It is therefore not Yahoo at fault here. Firefox has other issues that I have written to you about and you have promptly ignored so I will no longer use Firefox. I never thought I would be saying this but in this case it appears Microsoft has a better product.
URL of affected sites
All Replies (4)
I am having the same problem, started yesterday 7/19 out of nowhere. Deleted cookies still the Yahoo home page does not update - i.e. it's yesterdays page, yesterday's news
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. You can rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.
See Fix login issues on websites that require a username and password (Remove corrupt cookies file) - See also http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions)
That worked. Thank you!
Thanks - worked of me too!