We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I try to open Firefox 3.6 (Mac) by clicking on the icon, I get this message: "Close Firefox: A copy of Firefox is already open. Only one copy of Firefox can be open at a time." I've removed older versions and restarted, but still get this message. Wh

  • 1 amsa
  • 0 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga AnonymousUser

AnonymousUser
AnonymousUser
more options

I've just downloaded Firefox 3.6 (Mac). When I attempt to open, this message pops up: "Close Firefox: A copy of Firefox is already open. Only one copy of Firefox can be open at a time." I've removed older versions and restarted, but still get this message. What's going on?

This happened

Every time Firefox opened

after I downloaded the latest version.

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

I've just downloaded Firefox 3.6 (Mac). When I attempt to open, this message pops up: "Close Firefox: A copy of Firefox is already open. Only one copy of Firefox can be open at a time." I've removed older versions and restarted, but still get this message. What's going on? == This happened == Every time Firefox opened == after I downloaded the latest version. == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

All Replies (1)

AnonymousUser
AnonymousUser Mai mallakar tambaya
more options

You might find your solution in this article.