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Thunderbird loses IMAP connection

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • Amsa ta ƙarshe daga pstemari

pstemari
pstemari
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Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no difference in behavior.

Restarting Thunderbird will restore connectivity temporarily, until the entire process starts over again.

It seems to be correlated to saving a copy of sent messages. The sending process times out while the message is being saved to the Sent folder after the SMTP sending is complete.

Once this happens, new mail doesn't appear, moving mail between folders has no effect, and some (but not all) messages can't be retrieved from the server.

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no difference in behavior. Restarting Thunderbird will restore connectivity temporarily, until the entire process starts over again. It seems to be correlated to saving a copy of sent messages. The sending process times out while the message is being saved to the Sent folder after the SMTP sending is complete. Once this happens, new mail doesn't appear, moving mail between folders has no effect, and some (but not all) messages can't be retrieved from the server.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Do you have an antivirus program scanning mail? Sounds to me like you have, it is dropping the ball on send and never picking it up again.

Helpful?

pstemari
pstemari Mai mallakar tambaya
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Hmm, that could be it. I've turned off scans on outgoing email. Haven't seen a recurrence in the last 15 minutes, but I'll have to wait and see if the problem recurs. This is another black mark for BitDefender.

Helpful?

Yi tambaya

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