Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

single folder archive not working

  • 1 amsa
  • 0 sa na da wannan matsala
  • 14 views
  • Amsa ta ƙarshe daga August3180

more options

I connected Thunderbird to my IMAP account. In the account settings, I have in Copies & Folders -> Message Archives -> [x] Keep Message Archives in -> [x] "Archives" folder on (email address). And then in Archive Options I selected to place them in "a single folder".

However, it's not doing that. If I archive an email it ends up in a "2023" subfolder no matter what. I also tried selecting the second radio button "Other" where I then selected the same Archives folder manually.

Also, not sure if related, Thunderbird calls the folder "Archives" but my webmail calls it "Archived". In webmail, I now have a both folders showing, with both containing the same number of emails.

I am subscribed to all folders.

I connected Thunderbird to my IMAP account. In the account settings, I have in Copies & Folders -> Message Archives -> [x] Keep Message Archives in -> [x] "Archives" folder on (email address). And then in Archive Options I selected to place them in "a single folder". However, it's not doing that. If I archive an email it ends up in a "2023" subfolder no matter what. I also tried selecting the second radio button "Other" where I then selected the same Archives folder manually. Also, not sure if related, Thunderbird calls the folder "Archives" but my webmail calls it "Archived". In webmail, I now have a both folders showing, with both containing the same number of emails. I am subscribed to all folders.

Mafitar da aka zaɓa

Found the solution here: https://support.mozilla.org/en-US/questions/1364023

go to Settings, search for "Config Editor", in there search for "archive_granularity" and set all to "0"

For some reason the GUI setting didn't actually change the "real" setting.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Found the solution here: https://support.mozilla.org/en-US/questions/1364023

go to Settings, search for "Config Editor", in there search for "archive_granularity" and set all to "0"

For some reason the GUI setting didn't actually change the "real" setting.