Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

can´t send email

  • 5 amsoshi
  • 0 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga sfhowes

marlene11
marlene11
more options

mistake while sending email. mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended

mistake while sending email. mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended

All Replies (5)

sfhowes
sfhowes
  • Top 10 Contributor
more options

https://support.postbox-inc.com/hc/en-us/articles/218574818-5-7-1-END-OF-MESSAGE-End-of-data-rejected-Error

What are your smtp settings in Account Settings, Outgoing Server (SMTP), bottom of left pane?

marlene11
marlene11 Mai mallakar tambaya
more options

"SSL/TLS", is that what you mean?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Reply here with this info:

outgoing server name, port, connection security, authentication method, User Name format, e.g. [email protected] or just user.

marlene11
marlene11 Mai mallakar tambaya
more options

All right: outgoing server name: mail.hover.com Port: 465 Connection security: SSL/TLS authentification method: Password, normal User name format:[email protected]

sfhowes
sfhowes
  • Top 10 Contributor
more options

Those are the correct settings according to the hover website, so I can't see any obvious reason why sending fails. AUP refers to Acceptable Use Policy, so I would contact hover to find out if you're account is being blocked in error.