Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Office365 IMAP I can receive but not send

  • 1 amsa
  • 3 sa na da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga sfhowes

wwzeitler
wwzeitler
more options

I set up my new email using the TB new email account wizard, which completed successfully. I can receive but not send. I've searched/tried for a while now and no recommendations are working. And I've restarted TB, to no avail.

The TB setup wizard came up with these settings:

IMAP: Mailserver: outlook.office365.com Port: 993 User Name: [email protected] (not really) Connection Security: SSL/TLS Auth Method: OAuth2

SMTP: Mailserver: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication method: OAuth2 User Name: [email protected] (not really)

When I try to send, after a long pause I get "Login to server smtp.office365.com with username [email protected] failed." with the options Retry, Enter New Password and Cancel. When I select 'New Password', I'm never presented with a dialog box for my password. I just get the long pause and "Login to server smtp.office365.com with username [email protected] failed." again.

I set up my new email using the TB new email account wizard, which completed successfully. I can receive but not send. I've searched/tried for a while now and no recommendations are working. And I've restarted TB, to no avail. The TB setup wizard came up with these settings: IMAP: Mailserver: outlook.office365.com Port: 993 User Name: [email protected] (not really) Connection Security: SSL/TLS Auth Method: OAuth2 SMTP: Mailserver: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication method: OAuth2 User Name: [email protected] (not really) When I try to send, after a long pause I get "Login to server smtp.office365.com with username [email protected] failed." with the options Retry, Enter New Password and Cancel. When I select 'New Password', I'm never presented with a dialog box for my password. I just get the long pause and "Login to server smtp.office365.com with username [email protected] failed." again.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Settings/Privacy & Security, Saved Passwords. Are there imap:// and smtp:// entries for the account? If there are, delete them, restart TB, and you should see the OAuth2 window to enter the account password. That will store only one oauth:// entry in Saved Passwords.