I've been locked out of my own website thunderbird email, which is the recovery email for the new email I recently created.
My Ex recently accessed all my accounts, passwords, pins, the lot. He's changed passwords locking me out of just about everything. I thought I was safe with this twice wiped laptop, but I've just been locked out a new email, which has the one attached to my website: [email protected]. I need to find some way to get this email back into my hands so I can also recover the new email. I can say I sent a donation last year if that helps verify me. I've created the chisamore email when Google would no longer give me an account with any combination of my name, all of which I have been locked out of. This newly wiped computer has just been infected, sadly by something my son sent me as his email was the last thing I opened until I tried to log into the other email. Now I am locked out of both. I had been conversing with Linux.org about all this (Coreopsis) but I was soon locked out my own computer without even finishing the thread. I have to assume this email is being read but I hope I'm not locked out again. Yes, there is definitely someone watching this and mucking me about. Any help recovering my my website email would be greatly appreciated. Zoe
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Thunderbird is only in a middle position, accepting passwords from user and submitting to email host to retrieve messages. That is, there is no Thunderbird master database that keeps track of passwords and accounts. Your place to retrieve your email access is with your website host, which appears to be hostpapa.
Thank you, David. I will contact them today. cheers,
You're very welcome, and I sincerely hope you are able to soon regain that control. The story you posted was horrid. Thank you for openly sharing your story.
I have an update for you, David. I was able to access my cpanel and went to configure the needed email address with Thunderbird. I treated it as a new account and created a nice strong password. After much thinking and thinking my password was rejected as not being what's on file. I then took a chance that maybe I was wrong about login issues and tried the weak four letter one I first started with. If I hadn't put it out of its misery of spinning in one place it would surely still be thinking.
So, indeed, he has changed the password and I'm still without this important email address. Where or what do I do now? Zoe
Okay, I'm not understanding. You have cpanel back. GREAT! Do you also have the account itself back? You want that too, as anyone with account ownership can chance cpanel password. The owner account is where creditcard is stored. You need that. Now, with cpanel, you have the ability to change password or email accounts. did you do that? Instead of creating new account, I think you should be able to highlight your account and select a 'change password' option. What password does he still hold? If you own the account (which may have different password) and cpanel, you're almost home, assuming the email accounts are within that domain. You can reach me directly at dskirk at gmail dot com