Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox repeatedly crashing!

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Paul

more options

Firefox has crashed ~6 or 7 times in the last 30 minutes. I've got a lot of tabs open, but that's always the case and hasn't ever been a problem before--and I tried closing ones that seemed tricky (youtube, google docs, etc.) with no changes. It crashed when I was in troubleshooting mode, so I don't think it's any extensions I've got running. It says I have the most recent version of Firefox. Nothing else on my computer is giving me any trouble.

Here's the most recent error message: bp-97a6fdd4-c953-4ed2-98d2-ee3c60220710

Firefox has crashed ~6 or 7 times in the last 30 minutes. I've got a lot of tabs open, but that's always the case and hasn't ever been a problem before--and I tried closing ones that seemed tricky (youtube, google docs, etc.) with no changes. It crashed when I was in troubleshooting mode, so I don't think it's any extensions I've got running. It says I have the most recent version of Firefox. Nothing else on my computer is giving me any trouble. Here's the most recent error message: bp-97a6fdd4-c953-4ed2-98d2-ee3c60220710

All Replies (5)

more options

What security software are you running?

more options

In what sense? I've got an adblocker going but that's about it!

more options

Besides Windows Defender, what other security / antivirus software are you running?

more options

None, I think?

more options

Hi Juliet

Are you still experiencing crashes is Firefox?