Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

not suitable for message storage

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga david

more options

Hello i wanted to move my emails storage from c/user/user/appdata.... to d/thunderbird/profile.... results a lost all... i have 2 or 3 email accounts i cant attach the new D/ .../rpfile/8dsw...to others 2 email account only to 1 so i decide to get back ( C/ user/.../profile/8dsw... still in pc ) and get no more emails on 3 account and i if i add the profile file (8dsw...) to 1 email account show me all file associated to the account but nothing in inbox... ahhh misery misery ... Thanks for help

Hello i wanted to move my emails storage from c/user/user/appdata.... to d/thunderbird/profile.... results a lost all... i have 2 or 3 email accounts i cant attach the new D/ .../rpfile/8dsw...to others 2 email account only to 1 so i decide to get back ( C/ user/.../profile/8dsw... still in pc ) and get no more emails on 3 account and i if i add the profile file (8dsw...) to 1 email account show me all file associated to the account but nothing in inbox... ahhh misery misery ... Thanks for help

All Replies (5)

more options

Thank you for your help Yes i used to do that each time i make an install. I did a fresh new install. Now 1/ i have 3 accounts created. One is ok, 2 are strange (see attachment). All account have link to new profiles in D storage as planned. 2/ INBOX show no previous emails 3/ locals folder is backed up in D container now

Resume still 2 issues : 1/ strange allocations in account (see attachment) 2/ no previous emails recovered thank you

more options

Can you reconstruct your profile as it was before you started moving things around? If so, moving to drive D is just a few easy steps.

more options

The directory structure should be

\Profiles\xxxxxxxx.default\imapmail\<imap-account-name-1>\

Profiles must contain profiles.ini, which has pointers to the profile directories under \Profiles

xxxxx.default is an example profile directory name. Your screen shot indicates your imap is pointing to \Profiles\xxxxxxxx.default when it should be pointing to \Profiles\xxxxxxxx.default\imapmail\<imap-account-name-1>\

You will need to make corrections, but this isn't reasonable for you to do unless you really know what you are doing. Otherwise, it might be best to go back to your original profile structure under c:\

Documentation at https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#thunderbird:win10:tb91

more options

i didnt have an imap mailbox i use pop.... even going back to C/ ... i cant get the old emails.

more options

You need to first put the pieces back together. Then, you will be able to segregate the accounts to a different drive. Since you appear to have no backups, my suggested approach is to: - exit TB - copy the current profile at c:\users\yourID\appdata\roaming\thunderbird\profiles to a safe place. - delete the profile from where you copied it - start TB and recreate the three POP accounts OFFLINE. - exit TB - in Windows File explorer, locate the accounts in your profile under the Mail folder. - compare the file names there with the file names you have where ever you copied the accounts to earlier. - if they are alike (and they should be), copy the entries from drive D to overlay the same files in C: - from where you moved the original profile, copy all files beginning with 'abook' to the profile where there is an exisiting abook.sqlite file. - at this point, you should now have recreated the original profile. - start TB and confirm that everything works. Report back for steps to move the accounts over to D.