Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Problem with Outlook 365 Mail on Firefox

  • 1 amsa
  • 1 yana da wannan matsala
  • 24 views
  • Amsa ta ƙarshe daga FredMcD

more options

'For the last two days I cannot open my email on Outlook 365 using my Friefox browser. I get a page sayig "Something went wrong" and then am asked to refresh. But that doesn't help. I've tried restarting my computer but that makes no difference.

'For the last two days I cannot open my email on Outlook 365 using my Friefox browser. I get a page sayig "Something went wrong" and then am asked to refresh. But that doesn't help. I've tried restarting my computer but that makes no difference.

All Replies (1)

more options

I did not like the way Microsoft e-mail was displayed on my system, so I started using; https://www.mozilla.org/en-US/thunderbird/ Thunderbird is a free email application that’s easy to set up and customize - and it’s loaded with great features!

Thunderbird Support Forum https://support.mozilla.org/en-US/questions/thunderbird


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.