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Thunderbird upgrade issues - email access lost

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Admin

Admin
Admin
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Computer on Pop3 for TB and after upgrade recently lost access. Moved to new computer new and copied profile from old laptop to new to see whether that would allow TB download on new computer for emails but can't locate info?

Need to access same email address on TB for organisation. Can anyone please help?

Gill Ashcroft The Phoenix Centre

[edited from public] @phoenixcentreprestwich.org

Computer on Pop3 for TB and after upgrade recently lost access. Moved to new computer new and copied profile from old laptop to new to see whether that would allow TB download on new computer for emails but can't locate info? Need to access same email address on TB for organisation. Can anyone please help? Gill Ashcroft The Phoenix Centre [edited from public] @phoenixcentreprestwich.org

An gyara daga James

Mafitar da aka zaɓa

If you're on win 10 or 11, click windows icon in tray and on next screen type run and press enter. That brings up a command line prompt. Enter thunderbird.exe -p and press enter. That brings up the Profile Manager, click 'create profile' and browse to where you copied profile. select it and give a name, e.g., MYPROFILE. Continue to TB and, if you copied the complete profile, all should work okay.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
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Zaɓi Mafita

If you're on win 10 or 11, click windows icon in tray and on next screen type run and press enter. That brings up a command line prompt. Enter thunderbird.exe -p and press enter. That brings up the Profile Manager, click 'create profile' and browse to where you copied profile. select it and give a name, e.g., MYPROFILE. Continue to TB and, if you copied the complete profile, all should work okay.

Admin
Admin Mai mallakar tambaya
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Thank you so much!