Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Global Search in Thunderbird not work

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga sfhowes

more options

Global search in Thunderbird does not work. I am trying to find a letter containing the text I am looking for ... The result is zero. In the browser on the mail site, the search works and finds what Mozilla Thunderbird cannot find. I did the rebuilding of the Global Database as here: (https://support.mozilla.org/ru/kb/perestroenie-global ..). Restoring folders did as here: (https://kompsekret.ru/q/thunderbird-quick-filter-sudd ..) In the work manager writes: indexed ..... What could be the problem?

Global search in Thunderbird does not work. I am trying to find a letter containing the text I am looking for ... The result is zero. In the browser on the mail site, the search works and finds what Mozilla Thunderbird cannot find. I did the rebuilding of the Global Database as here: (https://support.mozilla.org/ru/kb/perestroenie-global ..). Restoring folders did as here: (https://kompsekret.ru/q/thunderbird-quick-filter-sudd ..) In the work manager writes: indexed ..... What could be the problem?

Mafitar da aka zaɓa

Is the message in a folder that doesn't have Global Search enabled? Right-click the folder, Properties.

Does the message appear with Classic Search, Ctrl+Shift+F?

Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

more options

Zaɓi Mafita

Is the message in a folder that doesn't have Global Search enabled? Right-click the folder, Properties.

Does the message appear with Classic Search, Ctrl+Shift+F?

more options

sfhowes сказал(а)

Is the message in a folder that doesn't have Global Search enabled? Right-click the folder, Properties.

Global Search is enabled in this folder !

Does the message appear with Classic Search, Ctrl+Shift+F?

"Classic Search (Ctrl+Shift+F)" does not know how to search in the text of the letter. At least I have not found such a line in the drop-down list ...

An gyara daga timbox_1

more options

Maybe the global search does not work because I have not checked this checkbox in the account properties: Synchronization and storage -> Synchronize messages -> Store messages on this computer ... ?

more options

Yes, Body doesn't appear in Classic Search unless messages are stored on the computer, or 'Run search on server' is selected. I think Global Search on message text also requires local storage.