Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox won't open anything

  • 1 amsa
  • 1 yana da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga jonzn4SUSE

more options

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. * Firefox opens with no page loaded. * Clicking the single "getting started" bookmark does nothing. * Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading. * Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading. * Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu). In the browser console I see some errors and no request info (see screenshot). I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem). I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help. Any suggestions would be much appreciated.
Hoton allon fuska da aka liƙa

All Replies (1)

more options

Do you have the same issue with other users on that machine? Can you try downloading Firefox to a folder and running it from there?

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Also, how about seeing what strace can show for the Firefox process after you try a site.