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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Old e-mail address blocked

Guylain
Guylain
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Good day,

I need to connect to my previous account, but my e-mail address is unavailable and / or deleted since few years. How could I get connected please to my account without the code sent to my desactivated old e-mail mailbox?

Regards,

Guylain Bastien

Good day, I need to connect to my previous account, but my e-mail address is unavailable and / or deleted since few years. How could I get connected please to my account without the code sent to my desactivated old e-mail mailbox? Regards, Guylain Bastien

Mafitar da aka zaɓa

Hi Guylain! Unfortunately, if you no longer have access to the old email address that the account is registered with, the chances of recovering your account are slim to none. This is because there's no way to verify that you are the account holder.

You will need to create a new Firefox account with your current email address.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

Wesley Branton
Wesley Branton
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Zaɓi Mafita

Hi Guylain! Unfortunately, if you no longer have access to the old email address that the account is registered with, the chances of recovering your account are slim to none. This is because there's no way to verify that you are the account holder.

You will need to create a new Firefox account with your current email address.