Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Password sent by Thundebird is rejected by Comcast

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

more options

I setup a new email address with Comcast. I can send emails, but can not receive them. When I open T-Bird I get the following message: "Alert-sending of password for user [email protected] did not succeed. Mail server mail.comcast.net responded: LessSecureAuthDisabled" This leads to a cycle of entering a new password & so on. The password works on xfinity.com & is shown in my T-Bird settings. Comcast says my settings are all correct & it is a T-Bird problem. I have had another Comcast email address with T-Bird as my email client for many years & it still works fine. It uses the same mail.comcast.net server as the new address. I have had a webhost a/c with 2 addresses & T-Bird for years that also work fine. I have installed the new email address on my Windows 8.1 with a very old version of T-Bird & on my Windows 10 with the latest version of T-Bird. I still can't receive any emails. If I send an email from any 3 of the 4 accounts to the other 3 accounts, the old mail.comcast.net server address receives all 3 & the new address, which also uses mail.comcast.net, receives none. The 2 accounts on the webhost receive some of the 3, but not all 3. Any help would be greatly appreciated.

I setup a new email address with Comcast. I can send emails, but can not receive them. When I open T-Bird I get the following message: "Alert-sending of password for user [email protected] did not succeed. Mail server mail.comcast.net responded: LessSecureAuthDisabled" This leads to a cycle of entering a new password & so on. The password works on xfinity.com & is shown in my T-Bird settings. Comcast says my settings are all correct & it is a T-Bird problem. I have had another Comcast email address with T-Bird as my email client for many years & it still works fine. It uses the same mail.comcast.net server as the new address. I have had a webhost a/c with 2 addresses & T-Bird for years that also work fine. I have installed the new email address on my Windows 8.1 with a very old version of T-Bird & on my Windows 10 with the latest version of T-Bird. I still can't receive any emails. If I send an email from any 3 of the 4 accounts to the other 3 accounts, the old mail.comcast.net server address receives all 3 & the new address, which also uses mail.comcast.net, receives none. The 2 accounts on the webhost receive some of the 3, but not all 3. Any help would be greatly appreciated.

Mafitar da aka zaɓa

I have exactly zero confidence in comcast support. I do not even live in the USA. Says something for them hey.

LessSecureAuthDisabled does provide a little bit of a bread crumb.

So off to google I go and find this https://www.xfinity.com/support/articles/third-party-email-access

So log into your comcast and make sure you have enabled access. My guess is you have not based on the error.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

I have exactly zero confidence in comcast support. I do not even live in the USA. Says something for them hey.

LessSecureAuthDisabled does provide a little bit of a bread crumb.

So off to google I go and find this https://www.xfinity.com/support/articles/third-party-email-access

So log into your comcast and make sure you have enabled access. My guess is you have not based on the error.