Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can I restore or check my data from Firefox Sync server?

  • 1 amsa
  • 1 yana da wannan matsala
  • 22 views
  • Amsa ta ƙarshe daga Paul

more options

Hello, I have firefox account. I deleted and re-install firefox android recently but I cannot find my internet history and bookmarks in firefox.

Can I just check my internet history in firefox sync if the complete restore is impossible?

Is it possible that I access my personal data in firefox sync server?

Hello, I have firefox account. I deleted and re-install firefox android recently but I cannot find my internet history and bookmarks in firefox. Can I just check my internet history in firefox sync if the complete restore is impossible? Is it possible that I access my personal data in firefox sync server?

All Replies (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.