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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Migrating data to new computer

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga stellagovette

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I have followed to the letter the instructions to copy my email data from my old computer to my new one. However, my data is not there when I open Thunderbird - my address books, all my folders with various emails - nothing there. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Can anyone please help me??

I have followed to the letter the instructions to copy my email data from my old computer to my new one. However, my data is not there when I open Thunderbird - my address books, all my folders with various emails - nothing there. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer Can anyone please help me??

All Replies (4)

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Which version of Tbird was the old computer running, and which version is the new one running?

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The new computer is running 78.2.2 The old machine is knackered - the drive won't boot up at all now, so I can't check - but I always took the updates as they came along.

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Open the profile folder that was in use in the old computer. Open the compatibility.ini file that is inside it and copy-paste its contents in your next reply.

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Profiles is empty except for subfolder 31aue4hrdefault - this is the data from the compatibility file within that: [Compatibility] LastVersion=68.12.0_20200820223055/20200820223055 LastOSABI=WINNT_x86-msvc LastPlatformDir=C:\Program Files\Mozilla Thunderbird LastAppDir=C:\Program Files\Mozilla Thunderbird