Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Top Sites and Highlights still not working

  • 6 amsoshi
  • 3 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga brady

more options

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Mafitar da aka zaɓa

Hello   Mary,

It looks like you found the solution in this thread :

https://support.mozilla.org/en-US/questions/1282646

Karanta wannan amsa a matsayinta 👍 1

All Replies (6)

more options

Zaɓi Mafita

Hello   Mary,

It looks like you found the solution in this thread :

https://support.mozilla.org/en-US/questions/1282646

more options

Yes, and thank you for looking into it. I've been trying to fix it since update 79. If I would have taken the simple route and read further down in the Support section on Mozilla instead of just browsing, I would have found the answer much sooner. Lesson learned. I have my history, top sites, and highlights available now thanks to the community. Thanks to all the people who tirelessly work to make a better product through community. I'm certainly not a computer geek and I often say that I know enough not to make a mess of things for someone else to fix. Thanks Mozilla community contributors!

more options

Thank you Mary, for your very kind words  !

('wish everybody was as nice as you .... )

I sure am glad that you've got everything back to normal;   well done !

more options

OK I had similar issue but I may have found alternative solution to removing places.sqlite database suggested in https://support.mozilla.org/en-US/questions/1282646

Top sites are synced by clearing the startup cache under about:support page. After Firefox is restarted, all tiles are sync.

Tried this on 2 sync devices with success

more options

Why did my Top Sites get deleted ? Simple question...

more options

No, really WTF ?