Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Moving Thunderbird to a new computer and copy / paste the Thunderbird folder to the new computer doesn't work.

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga randy52644

more options

I have followed many of the same procedures found in this forum and other web pages. Copy the Thunderbird folder from my old computer to a jump drive. Shutting down Thunderbird prior to copying. Then pasting the Thunderbird folder to the same location on the new computer (with Thunderbird not running). When opening Thunderbird on the new computer, I am just greeted with a blank Home page where I can set up a new account. From the tutorials, I am lead to believe that copy / pasting the Thunderbird folder from the old to new computer was all that was required. Even found a you tube video that makes it look that easy.

Apparently there is a step that I am missing?

I have followed many of the same procedures found in this forum and other web pages. Copy the Thunderbird folder from my old computer to a jump drive. Shutting down Thunderbird prior to copying. Then pasting the Thunderbird folder to the same location on the new computer (with Thunderbird not running). When opening Thunderbird on the new computer, I am just greeted with a blank Home page where I can set up a new account. From the tutorials, I am lead to believe that copy / pasting the Thunderbird folder from the old to new computer was all that was required. Even found a you tube video that makes it look that easy. Apparently there is a step that I am missing?

Mafitar da aka zaɓa

Figured it out.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

I should clarify the location of the Thunderbird folder. I am copy and pasting it from within the Roaming folder on both computers.

more options

Zaɓi Mafita

Figured it out.