Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Windows 10. No new email sound.

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga TDAKS

more options

Windows 10 Pro 64bit Version 1909 Installed 23/2/20 Version build 18363.657 Thunderbird 68.5.0 32bit All appears configured properly and 'tests' well according to advice to date but no sound when new email arrives.

Windows 10 Pro 64bit Version 1909 Installed 23/2/20 Version build 18363.657 Thunderbird 68.5.0 32bit All appears configured properly and 'tests' well according to advice to date but no sound when new email arrives.

All Replies (5)

more options

Are you using the Default system sound, and is it enabled in Sounds Control Panel?

https://support.mozilla.org/en-US/questions/1201974

more options

This is my current set up which doesn't work. Tried using sound for 'New email notification' which didn't work. Disabled it and tried the current set up. No luck.

more options

Maybe try file:///C:/Users/user/Downloads/Iamsorry.wav

more options

Even if a sound works in Control Panel, it might not work in TB as a custom sound if it's not a 'standard' wav file, unlike many files downloaded from websites. A 16-bit, 2-channel, 44.1kHz wav should work, or similar with 22kHz. Try a file from the C:\Windows\media folder of W10.

more options

Referenced a file in media folder and it 'tested' OK but sorry to say that still no sound with new email. Oh well.