Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't view / download pdf files with Firefox on Android

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga Paolo

Paolo
Paolo
more options

I cannot view or download pdf files in Firefox on my android phone. A brief message appears saying the file has an invalid format. I have Adobe pdf reader installed on my phone, and Chrome browser opens them without any issue. Thanks for any advice

I cannot view or download pdf files in Firefox on my android phone. A brief message appears saying the file has an invalid format. I have Adobe pdf reader installed on my phone, and Chrome browser opens them without any issue. Thanks for any advice

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi paolovalli, if you check the Downloads list in Firefox using

menu button > Tools > Downloads

does the file have the expected .pdf file extension on the end of the name?

Or does the file never download at all?

Paolo
Paolo Mai mallakar tambaya
more options

Hi jscher The files are. jpg files Firefox simply doesn't open them or download them "the file has an invalid format" This only happens on my android phone, the files open fine on my pc running FF.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

If a PDF file is being saved with a .jpg extension then it probably will be launched in the wrong application and be considered a corrupt image. I don't know why the extension isn't .pdf for those. Does this occur on all sites or only on particular sites?

Paolo
Paolo Mai mallakar tambaya
more options

It happens on any website where I need to view pdf files from. Bank, credit cards, even my e-pay slips. All pdf files, which chrome has no isuue opening. I'm beginning to think that a complete reinstall is the only solution. Thank for looking into this btw.