Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox disabled 95% of addons because it "can't verify" them today. I haven't installed/changed any addons for months.

  • 3 amsoshi
  • 9 sa na da wannan matsala
  • 166 views
  • Amsa ta ƙarshe daga cor-el

more options

I started my computer today and all but ~3 of my addons had been disabled, citing "____ could not be verified for use in Firefox and has been disabled". They've all been labeled as legacy addons and disabled. This includes addons which I installed specifically because they were upkept after the Quantum/webkit switchover. I haven't changed or installed any addons for the past few months and am on the most recent version of firefox.

This includes uMatrix and Tampermonkey, which I need to be protected from malicious sites.

I tested removing one of these addons and reinstalling (Video DownloadHelper, since I don't care about it), and only got a "Download failed. Please check your connection." message. I get the same message when trying to download addons I've never had from the mozilla site as well, so I can't seem to install any replacement security addons either.

I started my computer today and all but ~3 of my addons had been disabled, citing "____ could not be verified for use in Firefox and has been disabled". They've all been labeled as legacy addons and disabled. This includes addons which I installed specifically because they were upkept after the Quantum/webkit switchover. I haven't changed or installed any addons for the past few months and am on the most recent version of firefox. This includes uMatrix and Tampermonkey, which I need to be protected from malicious sites. I tested removing one of these addons and reinstalling (Video DownloadHelper, since I don't care about it), and only got a "Download failed. Please check your connection." message. I get the same message when trying to download addons I've never had from the mozilla site as well, so I can't seem to install any replacement security addons either.

Mafitar da aka zaɓa

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

There is a problem with the certificate that is used to sign some extensions. This is being worked by the Add-ons team.

See:

At about 6:10 PST we received a report that a certificate issue for Firefox is causing add-ons to stop working and add-on installs to fail.
Our team is actively working on a fix. We will update as soon as we have more information.
more options

Zaɓi Mafita

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

more options