Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

thunderbird emails to xxx.charter.net friends rejected due to 522 errors.

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Matt

more options

I use Thunderbird 52.9.1 (32-bit) as email client on smpt.1and1.com server via imap. For the last week or so, I have been getting a number of emails to friends being kicked back due to errors. All of these kickbacks are from friends that are using [email protected]. They all come back with this message: "SMTP error from remote server for TEXT command, host: mx1.charter.net (68.114.188.69) reason: 552 5.2.0 Invalid 7bit DATA". I have contacted 1and1 and charter and they do not see any issues or are not any help. With 1and1, I was able to successfully send emails to these addresses without problem using the 1and1 webmail, but not using Thunderbird. I have restarted my computer and Thunderbird. Made no difference. I have checked that I am using the current version of Thunderbird. I guess I could delete and reinstall Thunderbird but would rather not. Help!

I use Thunderbird 52.9.1 (32-bit) as email client on smpt.1and1.com server via imap. For the last week or so, I have been getting a number of emails to friends being kicked back due to errors. All of these kickbacks are from friends that are using [email protected]. They all come back with this message: "SMTP error from remote server for TEXT command, host: mx1.charter.net (68.114.188.69) reason: 552 5.2.0 Invalid 7bit DATA". I have contacted 1and1 and charter and they do not see any issues or are not any help. With 1and1, I was able to successfully send emails to these addresses without problem using the 1and1 webmail, but not using Thunderbird. I have restarted my computer and Thunderbird. Made no difference. I have checked that I am using the current version of Thunderbird. I guess I could delete and reinstall Thunderbird but would rather not. Help!

All Replies (1)

more options

We are seeing a rash of these.

Bug 1495564 refers. Note the workaround in comment 4